24/7 Access to Care with MDLIVE
Overview
How Does it Work?
Set Up an Account
Request a Consult
Overview
Get care when and where you need it through your BCBSTX Medical Plan. As a BCBSTX member, you have access to MDLIVE’s national network of U.S. board-certified physicians. Whenever you need care, MDLIVE doctors are available 24/7 by phone or video. Call MDLIVE to receive quality care, without setting foot in a doctor’s office, for conditions such as:
- Cold
- Flu
- Bronchitis
- Respiratory infection
- Sinus infection
- Allergies
- Urinary tract infection
- Pink eye
- and more…
How Does it Work?
When to Use MDLIVE:
- If you’re considering the ER or urgent care center for a non-emergency
- When on vacation, a business trip, or away from home
- For short-term prescription refills
- Prescriptions Over the Phone
When appropriate, the doctor can call in a prescription to the pharmacy of your choice. Get on the road to recovery with no time away from work, no need to pull the kids out of school, and no unnecessary exposure to a germ-filled waiting room!
Set Up an Account
Set Up Account:
- Visit MDLive
- Select Create Account
- Enter Info and Select *Apex* in the drop-down menu
- Add Medical History
- Add Dependents
Those over 18 years of age will need to set up their own individual accounts.
You can also call (888) 680-8646 for help over the phone.
Request a Consult